At MartialArtShop, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
When you place an order, create an account or contact us, we may collect personal information including:
- Your name
- Billing and delivery addresses
- Email address
- Telephone number
- Order history
- Payment details (processed securely by our payment providers)
- IP address and browser information
- Information collected through cookies and website analytics
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Manage your account
- Respond to enquiries and provide customer support
- Improve our products, services and website
- Prevent fraud and maintain website security
- Comply with our legal and regulatory obligations
- Send marketing communications where you have chosen to receive them
We will never sell your personal information to third parties.
Payment Information
All online payments are processed securely through trusted payment providers. MartialArtShop does not store your full payment card details.
Marketing
If you have chosen to receive marketing communications, we may occasionally send you information about new products, promotions and special offers.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Keep products in your shopping basket
- Improve website performance
- Analyse website traffic
- Support marketing and advertising activities
You can manage or disable cookies through your web browser settings, although doing so may affect certain features of the website.
Sharing Your Information
We may share your personal information with carefully selected third parties where necessary to provide our services, including:
- Payment providers
- Delivery companies
- Website hosting providers
- Marketing service providers
- Fraud prevention services
These organisations only receive the information necessary to perform their services on our behalf.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Restrict or object to certain processing
- Withdraw consent for marketing communications at any time
Data Security
We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse or disclosure.
While no online system can guarantee absolute security, we continually review and improve our security procedures.
Third-Party Websites
Our website may contain links to external websites. Once you leave our website, we are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices. Any updates will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us using the details provided on our Contact Us page.